This Privacy Policy describes how the 5w40 platform collects, uses, stores and protects the personal information of users in Malaysia. By using our platform, you agree to the practices described in this document.
In the course of providing its services, 5w40 collects various types of information from users to ensure the platform operates safely and efficiently. The types of information collected include:
During registration, you are required to provide your full name, email address, phone number, date of birth and password. This information is used to verify your identity, enable secure login and confirm that you meet the minimum age requirement.
When you access 5w40, we automatically record technical information including device type, operating system, browser version, IP address, screen resolution and access time. This data is used to detect suspicious activity, optimise platform performance and resolve technical issues.
To process deposits and withdrawals in MYR, we collect information related to the payment method you use — such as your bank account number (partial, for verification purposes only), account holder name, and transaction history. We do not store full credit or debit card details; payment processing is handled by third-party payment gateways that comply with industry security standards.
We record your gaming, betting and navigation activity on the platform — including games played, bets placed, wins and losses, and session duration. This data is used to improve your user experience, detect abnormal gameplay patterns, and meet internal reporting requirements.
5w40 uses the information collected solely for legitimate and transparent purposes. The primary purposes for using your data include:
5w40 does not use user data for third-party advertising purposes and does not sell your personal information to any external entity.
The 5w40 platform uses cookies — small text files stored on your device — to enhance your browsing experience and ensure key platform functions work properly.
You can manage or disable cookies through your browser settings. However, disabling session cookies may affect the login functionality and your gaming experience on the 5w40 platform.
All user data is stored on servers protected with industry-standard SSL encryption. Access to the user database is restricted to authorised personnel only and secured with multi-layered access controls. We retain active account data for as long as your account remains active. Following account closure, personal data will be kept for the minimum period required under Malaysian law before being securely deleted.
5w40 does not sell or rent user data to third parties. Your information may only be shared in the following limited circumstances:
As a 5w40 user in Malaysia, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010:
5w40 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to registered users via an in-platform notice or email at least 14 days before taking effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.
If you have any questions, concerns or requests regarding your privacy and data protection, please contact the 5w40 support team by email at: [email protected]. We will endeavour to respond to all privacy-related enquiries within 7 business days. For general enquiries, you may also refer to FAQ page us.
We are committed to keeping your data safe and in your control. Contact 5w40 support or check our FAQ for more information.